Company Background: Pacific Alarm Systems is a family-owned and operated business since 1953, located in Culver City, CA. They provide alarm services, equipment, and technologies which are designed and serviced in-house and not through a subcontractor.
Monitoring Services: Pacific Alarm Systems offer monitoring and detection alarm services for burglary, fire, and smoke for residential and commercial customers. The offer 24/7 monitoring through their Los Angeles County central monitoring station.
Benefits: Pacific Alarm Systems offers 24/7 real-time monitoring services with a human representative on staff at all times.
Technology: Pacific Alarm System staff design your alarm system to meet your specific needs. In addition to theft deterrent and fire detection alarm systems, the company offers camera and digital video recorders with real-time recording and monitoring options. Video monitoring can be accessed in real-time via a high-speed Internet connection on a personal computer. The company also offers security technology to support intercom systems and phone entry systems as well as armed response team services; however there is no detailed information provided on the website.
Cost: Pacific Alarm Systems does not list exact pricing on their website due to the different customization options available. Quotes can be received online or by calling the company directly. They do offer customers an option to lease equipment or utilize a payment plan for surveillance systems. The company also notes on their website that they have not raised monthly service charges to their subscribers in over ten years.
Overall Impression: Pacific Alarm Systems offer basic residential security and surveillance technologies to residents of Los Angeles County. All calls and alarm alerts are answered in the Culver City, CA call center. As a family owned and operated business for over 50 years, Pacific Alarm Systems seems to have a direct focus on customer service and satisfaction.
The company is listed as a U.L. compliant company and provides service under the highest standards required by Underwriters Laboratories, Inc. Systems and security issues are analyzed on a case-by-case basis with customizable system options for residential security. All installation and maintenance services are provided by Pacific Alarm System staff and not third-party contractors.
Pacific Alarm Systems is a member of the Central Station Alarm Association, the California Alarm Association, and a member of the Better Business Bureau.